![]() ![]() Please attach the file in your next reply. Protect your home and business PCs, Macs, iOS and Android devices from malware, viruses & cyber threats with our comprehensive cyber security solutions. You will be presented with a page stating, " Welcome to the Malwarebytes Support Tool!"Ī progress bar will appear and the program will proceed to gather troubleshooting information from your computerĪ file named mbst-grab-results.zip will be saved to your Desktop Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. It also runs scans automatically and removes existing infections. The premium version of Malwarebytes protects your computer against new threats and blocks malicious websites. You can download the antivirus on your computer and start a 14-day free trial. ![]() ![]() Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program Limited Trial Limited Trial DOWNLOAD FREE PREMIUM BUY NOW BUY NOW Tech specs Malwarebytes Premium macOS Windows Android iOS Chrome Software Requirements macOS 10.12 (or higher) Active internet connection is required for real-time protection and product updates. Malwarebytes is free, but it has a premium version. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: ![]()
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